Authentic Flamenco Washington DC

THE EXPERIENCE

What can I expect from Authentic Flamenco by the Royal Opera of Madrid

A once-in-a-lifetime flamenco show full of passion brought from Spain by one of the best performing arts institutions in the world, the Royal Opera of Madrid.

Where is the experience located

The event will take place at The Howard Theatre, 620 T St NW, Washington, DC 20001.

Does the experience take place in an indoor or outdoor venue

The exhibition will be held in an indoor venue.

How long does the experience last

The event will last approximately 65 minutes, but guests with VIP tickets can extend their experience and take photos with the artists after the show.

Are food and drink available

Alcoholic and non alcoholic beverages are available to purchase for all guests. Only guests with balcony tickets will have access to purchase food.

Is the experience accessible for deaf people

Yes. Although sound is highly important, there are also strong visual elements which can be enjoyed.

What accessibility options do we have for someone visually impaired

A host will assist guests with accessibility needs.

Is the event accessible for those with disability needs

Yes, a host will assist with all disability needs.

Which ticket types should I buy if I have a disability?

For this event, you can buy the ticket type you want, all the zones are wheelchair accessible.

Will there be strobe lights

No, this event doesn’t use strobe lighting effects.

Are photos and videos allowed to be taken during the performance

Photography and video without flash is allowed, but only for a certain moment during the show. The staff will give proper indications.

Will restrooms be available on site

Yes.

Will cloakroom be available on site?

No, cloakrooms are not available.

Is there air conditioning?

Yes, the venue will have a good comfort temperature.

What can I bring or are the prohibited items at the experience?

Food, beverages or anything that may disturb the other patrons is prohibited in the experience.

Can I smoke or vape?

No, it is not allowed.

Lost and found?

Please, contact us if you’ve lost any of your belongings.

Do I have a dress code?

No, you can dress however you please.

Are stroller/prams allowed?

No, they are not allowed.

ACCESS

When should I arrive?

The show will be 60-70 minutes long. Doors will open 45 minutes prior to the start time on your ticket and we encourage guests to come at least 15 minutes before the start time. The performance will start promptly at the start time and doors will be closed once the performance starts. No late entry is permitted under any circumstances.

What happens if I arrive late?

No late entry is permitted under any circumstances.

Can I bring animals?

No animals are allowed. Please contact us directly at hello@feverup.com if you plan to bring a service animal.

Is there an age requirement?

All ages are welcome. Anyone under the age of 16 must be accompanied by an adult.

Is there parking available?

There are several parking lots 7 minutes walking distance at 700 Pennsylvania Ave. SE, Washington, DC 20003, United States.
The area is also full of places to park in the street, but we can’t assure you will find a spot easily.

TICKETS

Can I purchase a ticket at the event?

Tickets are available at the event, but we strongly recommend purchasing through the app or website prior to arriving at the event for an easier and faster entry.

Where can I get tickets

On the Fever App, available on Google Play and Apple Store, and on the Fever website.

Do we have carer tickets?

Yes, there are carer tickets available for this event.

How do I book a ticket for my carer?

Guests requiring assistance throughout this experience are entitled to apply for one free pass for their Personal Assistant/Support worker. Please contact us HERE

We will provide you with the code of a voucher that you can use to purchase your free carer ticket.

Please keep in mind that you will have to show this, along with your tickets, to enter the venue.

Are refunds or reschedules allowed

Refunds are not allowed, but reschedules to other dates and/or times are permitted up to 48 hours before the start time of the originally purchased event and is based on availability. Please contact us here directly to change your ticket.

Do I need to print my ticket

You don’t need to print anything, you only need to show your Fever ticket(s) in the app or email upon arrival at the venue.

Can I transfer my tickets to another person

Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please contact us for additional help. Make sure to include your ticket order number.

Can I make a group booking

If you would like to book for a group of 40+ people, please refer to the GROUPS section of the menu and let us know your preferred attendance date and the size of your group.

I can’t find my ticket. What can I do

You can find your ticket with the QR code in the Fever app, within the Tickets section. If you don’t have it installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.

Fever takes your safety very seriously. Please make sure to read the safety measures here.