About the experience
What can I expect from the event?
A once-in-a-lifetime flamenco show full of passion brought from Spain by one of the best performing arts institutions in the world, The Royal Opera of Madrid.
Where is the experience located?
The event will take place at The Sofia, Home of B Street Theatre - 2700 Capitol Avenue, Sacramento, CA 95816
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 65 min at this experience.
Will food and beverage be available on site for purchase?
You will be able to purchase food and beverage at this event. We are happy to inform you that we will cater for vegan and gluten-free options!
Is there parking available?
The theater recommends using the Sutter Community Garage located in our alley at 2701 N Street. The entrance to the garage is located on 28th between Capitol Avenue and N Street. When entering the garage, you receive a printed ticket. When leaving the garage, you will insert your ticket, be prompted to pay via debit or credit card and be given a receipt. There is a 6-car white zone directly in front of the theater located on Capitol Avenue between 27th and 28th Street. If you need to drop off or pick up a patron, please use this area.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
As this is an immersive experience, we encourage you to dress up, but it is not mandatory. There's no set dress code, so if you don't want to dress up, a casual look will be fine.
Will there be interaction with the performers?
Yes! We encourage you to interact with the actors to fully immerse yourself in the experience.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket.
No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
Can I make a group booking?
If you're looking to book for a large group or arrange a private event, please use this form.
About access to the event
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at least 15 minutes before the start time. The performance will start promptly and late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
Which ticket types should I buy if I have a disability?
For this event, all the zones are wheelchair accessible.
What are the prohibited items at the experience?
Unfortunately, there won't be food or beverage for purchase at this event.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here.
Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based in availability).
Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue.
Is the experience accessible for deaf/visually impaired people?
The hearing impaired will be able to enjoy this experience as it is mostly visual; however, we do not recommend this event for visually impaired people.
Will there be strobe lights?
This event won't include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a seated experience, so seating will be available for every guest.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings.
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome! Anyone under the age of 16 must be accompanied by an adult years old.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
